Privacy Policy

Last updated: January 1, 2026

1. Introduction

Peak Presence LLC (“Peak Presence,” “we,” “us,” or “our”) operates the website at peakpresence.co and provides marketing and media services. This policy describes the information we collect, how we use it, and the choices available to you.

2. Information We Collect

• Information you provide. Name, email address, telephone or mobile number (when you choose to provide it), company details, and the contents of messages or inquiries you submit through our forms or send to us directly.
• Communication preferences. Records of the consents you give, including whether you opted in to non-marketing text messages, marketing text messages, or neither, along with the date and time of that choice.
• Technical information. IP address, browser type, device type, referring pages, and pages viewed, collected automatically when you use the website.
• Service information. Information exchanged in the course of providing marketing, advertising, content, or communication services to a client.

3. How We Use Information

• To respond to inquiries and provide requested information.
• To deliver, operate, and improve our marketing and media services.
• To send appointment reminders, confirmations, rescheduling notices, and service-related updates where you have provided the applicable consent.
• To send marketing or promotional communications where you have separately opted in to receive them.
• To maintain records of consent, to secure our systems, and to comply with law.

4. Cookies and Analytics

Our website may use cookies and similar technologies to keep the site functioning, remember basic preferences, and understand aggregate usage patterns. Analytics tools may collect non-identifying usage data such as page views and session duration. Most browsers let you block or delete cookies; some site features may not work as intended if you do.

5. Communications

If you contact us or submit a form, we may reply by email or telephone using the details you provided. Submitting a contact form does not by itself opt you in to text messages. You may unsubscribe from marketing emails using the unsubscribe link in those messages.

6. SMS Communications

Text message consent is optional, is collected separately for non-marketing and marketing messages, and is never a condition of purchasing services. Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help.

Mobile/SMS opt-in information is not shared for marketing or promotional purposes. We do not sell, rent, or trade mobile numbers or SMS consent records.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

To stop receiving text messages, reply STOP to any message from us. For assistance, reply HELP or contact us at noah@peakpresence.co or +1 612-816-7328. Additional SMS terms are described in our Terms & Conditions.

7. Data Security

We use reasonable administrative and technical safeguards intended to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Third-Party Service Providers

We use third-party providers to operate our business — for example website hosting, email delivery, analytics, advertising platforms, and messaging providers. These providers may process information only as needed to perform services for us and are expected to protect it. As stated above, SMS opt-in data and consent records are not shared with third parties other than the aggregators and providers that deliver the text message service, and subcontractors supporting customer service functions.

9. Data Retention

We retain information for as long as needed to provide services, maintain records of consent and opt-out requests, resolve disputes, and satisfy legal or recordkeeping obligations. When information is no longer needed for these purposes, we delete it or remove identifying details.

10. Your Rights and Choices

• Request access to, correction of, or deletion of the information we hold about you.
• Withdraw SMS consent at any time by replying STOP.
• Unsubscribe from marketing emails at any time.
• Ask questions about how your information is handled by contacting us using the details below.

Requests can be sent to noah@peakpresence.co. We may need to verify your identity before acting on a request.

11. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect information from children under 13.

12. Contact Information

Peak Presence LLC
9731 Dunes Ave
Cottage Grove, MN 55016
United States
Phone: +1 612-816-7328
Email: noah@peakpresence.co

13. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the website after an update constitutes acceptance of the revised policy.