How does our written signed-listing guarantee work?
Peak Presence agrees a number of signed listings per month with you before the campaign goes live, sized to your market and your capacity, and puts it in the agreement. If we miss it we keep working at no further management fee until you reach it, backed by a 100% money-back guarantee on our fee. Below is exactly how the number is set, what counts, when the clock starts and what voids it.
What do we guarantee?
Signed listings, not impressions, clicks or form fills. Before anything launches we agree a number of signed listings per month, sized to your market and the volume you can service, and that number goes into the agreement.
What counts as a signed listing?
A listing agreement signed by a homeowner who came from the campaign: they responded to the ad, completed the qualifying funnel, and are matched back to the ad account. Referrals, past clients and leads from your other sources are not counted toward the number.
When does the guarantee clock start?
The guarantee runs over 90 days, starting the day the campaign goes live, not the day you sign. Build takes roughly two weeks of scripting, filming and funnel setup, and the 90-day guarantee period is measured from launch.
What happens if we miss the guaranteed number?
We keep working at no further management fee until you reach the agreed number, backed by our 100% money-back guarantee on our fee. You still carry your own ad spend during that period, because it is your ad account.
What can void the guarantee?
Not showing up to booked appointments, not responding to leads we hand you, refusing to film the agreed creative, pausing the ad account, or running a competing campaign in the same market. The guarantee assumes the agent does the agent's part.
What are the engagement terms?
Month to month, no long-term contract, no setup fee, one agent per market. The campaign runs in your own ad account, so the audience data, creative and pixel history stay with you if we ever stop working together.
What else should you know about the guarantee?
Does Peak Presence guarantee listings or just leads?
Signed listings. The agreement names a number of signed listing agreements per month, and leads or appointments on their own do not satisfy it.
How is my guaranteed listing number decided?
On the strategy call, from the size of your market, the price points in it, current advertising competition and the number of appointments you can personally service. It is agreed before launch and written into the agreement.
What happens if you miss the guaranteed number?
If the agreed number isn't reached within the 90-day guarantee period, we continue running the campaign at no further management fee until you reach it, and our 100% money-back guarantee applies to our fee.
Who pays for the advertising?
You do, directly to the ad platform, because the campaign runs in your own ad account. That keeps the audience data, creative and conversion history under your control.
Am I locked into a contract?
No. The engagement is month to month with no long-term contract and no setup fee, and we work with only one agent per market for as long as the engagement lasts.
What listing number would we guarantee you?
On a 30-minute call we map your market and tell you the listing number we would guarantee you, or tell you honestly if your market is not a fit.
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